GoXtra is a product and brand operated by AORONYX GLOBAL LTD ("Company," "we," "us," "our"), which acts as the data controller for GoXtra Services. This Privacy Policy applies to GoXtra Services and does not automatically apply to other products or services that AORONYX GLOBAL LTD may operate.
This Privacy Policy describes how we collect, use, and share personal information when you use GoXtra services ("Services"), including when you:
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@goxtra.app.
What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process limited sensitive personal information (such as precise geolocation, health and fitness data you choose to connect from Apple Health, or account access credentials) only where necessary to provide and secure the Services, and only with your consent. We do not use sensitive personal information for advertising or to infer characteristics about you.
Do we collect any information from third parties? We do not buy personal information from data brokers. We receive limited data from our authentication providers (Apple, Google), our payment partners (Apple App Store, Google Play, RevenueCat), our mobile attribution partner AppsFlyer (which tells us which advertising campaign a new member came from), and our website advertising/measurement partners (Meta Pixel, Reddit Pixel) which run only after you accept cookies on our website.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? Visit https://goxtra.app/contact or contact us directly.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include: names, usernames, email addresses, passwords (stored as hashes by Firebase Authentication — we never see your plaintext password), phone numbers (only if you choose to verify your account by phone), date of birth, gender, profile photos and background images, short bio, listed hobbies and interests, and contact or authentication data.
Sensitive Information. We may process limited sensitive information, such as precise geolocation (when enabled), health and fitness data you choose to connect from Apple Health (when enabled), and account access credentials, where necessary to provide and protect the Services and only with your consent. We do not use sensitive personal information to infer characteristics about you, and we do not use health or fitness data for advertising or marketing.
If you join our launch waitlist on this website, we collect the email address you submit and the country you select, together with the mobile platform you are interested in (iPhone or Android). We use this information only to notify you when GoXtra becomes available in your country or on your platform. The waitlist is operated through our email provider, Brevo, acting as our processor, and you can unsubscribe at any time using the link in any email we send.
We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Apple App Store (Apple Inc.), Google Play (Google LLC), and RevenueCat. Payments are processed by Apple App Store and Google Play billing systems, with subscription management through RevenueCat. We do not store full payment card details on our servers.
We provide you with the option to register and sign in using your Apple ID (Sign in with Apple) or your Google account (Sign in with Google). If you choose to register in this way, we will collect certain profile information about you from the relevant provider, as described in section 6 below.
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
In Short: Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services, including device and usage information, IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information.
The information we collect includes:
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In Short: Health and fitness data from Apple Health is used only to power the in-app Activities feature. It is never used for advertising or marketing, never sold, and never shared with third parties for those purposes.
The Activities feature lets you bring your workouts into GoXtra. When you choose to connect Apple Health, GoXtra reads the following on your device, only with your explicit permission:
We use this information solely to:
Consistent with Apple's requirements, we do not use health or fitness data — including any data obtained through the HealthKit API — for advertising, marketing, or use-based data mining, and we do not sell it or disclose it to third parties for those purposes. We do not use this data to make decisions regarding credit, insurance, or employment. GoXtra only reads from Apple Health; we never write workouts or any other data back to Apple Health.
You may revoke GoXtra's access to Apple Health at any time in iOS Settings → Privacy & Security → Health → GoXtra. You can delete any individual activity from within the app. Activities you log are stored under your account and are visible to other users only according to the privacy level you set for each activity — Private (only you), Buddies (only your connected buddies), or Public (any signed-in user). You can also log activities manually without connecting Apple Health at all.
In Short: We do not purchase personal information from data brokers, but we do receive limited data from authentication providers and our advertising/measurement partners.
We do not obtain personal information from data brokers, joint marketing partners, affiliate programs, or public databases. The only third-party sources from which we receive information about you are:
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following reasons:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The GDPR and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following legal bases:
Under the Swiss Federal Act on Data Protection (FADP), processing of personal data is generally permitted provided it does not unlawfully violate the personality rights of data subjects. We process your information in accordance with the FADP, and we may rely on the following justifications where applicable:
We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted to process your information without your consent as outlined by applicable law.
In Short: We may share information in specific situations and with specific third parties.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf. We have contracts in place with our third parties, which are designed to help safeguard your personal information.
The third parties we may share personal information with include:
We also may need to share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising.
For website-specific cookie details (including how you can accept or decline non-essential cookies), please review our Cookie Policy. In our mobile app, analytics and diagnostic data may be processed through service providers such as Firebase to operate, secure, and improve app performance.
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
Inside the GoXtra mobile app, we do not use Google Analytics (GA4) or any third-party analytics SDK. Instead, we operate a first-party analytics pipeline built on our own Firebase infrastructure (Cloud Firestore and Cloud Functions) to measure how people use GoXtra Pro. When you view the Pro upgrade screen, complete a purchase, restore a purchase, or hit a Free-tier limit, the app sends a minimal event to our Cloud Functions endpoint, which stores it in a restricted Firestore collection readable only by our admins.
Each event contains: an anonymous-to-third-parties account identifier (your GoXtra user ID), the event name (paywall view, paywall dismiss, purchase attempt, purchase success, restore success, or limit hit), the in-app source that triggered it (for example, settings or daily_connections), the platform (iOS or Android), the app version and build, the country code derived from your device locale, and your primary listed hobby. No advertising identifiers (IDFA/AAID), no IP address, and no precise location are attached to these events.
Retention. Raw events are automatically deleted after 90 days via Firestore TTL. Aggregated daily counts (with no user identifiers) are retained for up to 24 months for trend analysis.
Legal basis (EEA/UK). We rely on Article 6(1)(f) GDPR — our legitimate interest in measuring product usage, preventing abuse, and improving the Service. You can object to this processing at any time by contacting legal@goxtra.app; the access, correction, and erasure rights described in Section 10 of this Policy apply to this data.
We use this data solely to understand the Pro conversion funnel, prioritize improvements, and detect abuse — never for advertising or to build profiles for third parties.
To measure how new members discover GoXtra and to evaluate the effectiveness of our paid advertising campaigns (for example on Meta), we use AppsFlyer (operated by AppsFlyer Ltd.). AppsFlyer is a "Mobile Measurement Partner" that attributes app installs and key in-app actions to the campaign and channel that drove them.
The data collected through AppsFlyer includes your device's advertising identifier (IDFA on iOS, Android Advertising ID on Android), your GoXtra user ID, basic device and operating-system characteristics, the campaign and source attributed to your install, and a record of significant in-app actions (account registration, subscription purchase, public community creation, event creation). Subscription events include the purchase amount and currency. We do not send your name, email, profile content, messages, location, photos, or health data to AppsFlyer.
AppsFlyer in turn shares attribution and aggregated event data with the ad networks we work with (such as Meta) so those networks can attribute installs to their own campaigns and optimize ad delivery. We do not install the Meta SDK in the GoXtra mobile app; all data flow from the app to Meta is mediated by AppsFlyer.
iOS, App Tracking Transparency. On iOS, before any tracking identifier (IDFA) is collected, the app shows you Apple's App Tracking Transparency prompt. If you decline, AppsFlyer falls back to Apple's SKAdNetwork framework, which provides aggregate, privacy-preserving install measurement only. No IDFA or device-level identifier is collected from you in that case, and no personalised ads can be attributed to your device.
Android, Advertising ID. On Android you can reset or limit your Advertising ID at any time in your device's settings. If you opt out of personalised ads at the operating-system level, the Advertising ID is replaced with a string of zeros and AppsFlyer treats your installs as unattributed.
Retention. AppsFlyer retains raw attribution and event data for up to 24 months by default, then aggregates or deletes it. You can request access to or deletion of AppsFlyer's record of your device by contacting us at legal@goxtra.app, and we will forward your request to AppsFlyer.
Legal basis (EEA/UK). We rely on your consent (Article 6(1)(a) GDPR) for the collection of advertising identifiers on iOS, given through the App Tracking Transparency prompt. For SKAdNetwork measurement and other non-identifying aggregate measurement, and for Android attribution that uses your device's resettable Advertising ID, we rely on our legitimate interest in measuring the effectiveness of our advertising (Article 6(1)(f) GDPR). You can object to this processing at any time by emailing legal@goxtra.app.
AppsFlyer's own privacy policy is available at https://www.appsflyer.com/legal/services-privacy-policy/. AppsFlyer offers a global device opt-out at https://www.appsflyer.com/optout.
In Short: If you choose to register or log in to our Services using a social account, we receive limited profile information from that provider.
Our Services let you register and sign in using Sign in with Apple or Sign in with Google. The information we receive depends on the provider and the permissions you grant:
We do not receive your friends or contacts list from either provider, and we do not post anything to your social account.
We use this information only for the purposes described in this Privacy Policy — primarily to create and authenticate your account. We recommend reviewing the privacy policies of Apple and Google to understand how they handle your personal information.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, in the United States and other countries.
If you are a resident in the EEA or UK, we have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses (SCCs). If you are a resident in Switzerland, we rely on the Swiss Federal Data Protection and Information Commissioner's (FDPIC) recognized transfer mechanisms, including Swiss-adapted Standard Contractual Clauses, to safeguard your personal information. Copies of the applicable contractual clauses can be provided upon request.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it and isolate it from any further processing until deletion is possible.
When you delete your account, some content you previously shared with other users (for example, messages already delivered in chats) may remain visible to those recipients as part of their conversation history, unless deletion is required by law or technically removed in that context.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at legal@goxtra.app.
In Short: Depending on your state of residence in the US or in some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:
We do not rely on solely automated decision-making or profiling that produces legal effects or similarly significant effects on you.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
You have the right to withdraw your consent at any time by contacting us using the contact details in the How Can You Contact Us About This Policy? section below or by updating your preferences.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in emails we send, or by contacting us using the details in the How Can You Contact Us About This Policy? section. We may still communicate with you for service-related purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at legal@goxtra.app.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information (email, phone if you choose to verify by phone), and account/authentication credentials. We do not collect education, employment history, or financial information; payments are processed by Apple App Store, Google Play, and RevenueCat. | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, and date of birth (used to confirm you are 18+ and to power age-/gender-aware features). We do not collect race, ethnicity, national origin, religion, marital status, or other protected demographic data. | YES |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, sensory, or similar information | Photos and videos you upload (profile pictures, event covers, event galleries) and voice/video messages you send through chat. We do not record phone calls. | YES |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information to create a profile or summary about an individual's preferences and characteristics | YES |
| L. Sensitive personal Information | Precise geolocation data (when enabled), health and fitness data you choose to connect from Apple Health (when enabled), and account login credentials. Processed only with your consent and only to provide the Services — never for advertising. | YES |
We do not sell personal information. We may share certain personal information (such as online identifiers and internet activity data) with third parties for purposes that may be considered "sharing" under the CCPA/CPRA. On our Website this happens through advertising measurement technologies like Meta Pixel and Reddit Pixel, which are enabled only after you accept cookies. In our mobile app this happens through AppsFlyer, our mobile attribution partner, which shares your device's advertising identifier and a record of significant in-app actions with the ad networks we work with (such as Meta) so those networks can measure their campaigns. On iOS this only occurs after you have granted permission through Apple's App Tracking Transparency prompt. You have the right to opt out of such sharing.
Where we process sensitive personal information (such as precise geolocation or health and fitness data from Apple Health), we use it only for permitted purposes such as providing requested features, maintaining account security, and operating the Services, and not to infer characteristics about you. We never use health or fitness data for advertising, marketing, or use-based data mining.
You have rights under certain US state data protection laws, including:
To exercise these rights, you can contact us by visiting https://goxtra.app/contact, by emailing us at legal@goxtra.app, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at legal@goxtra.app. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us using the details provided in the How Can You Contact Us About This Policy? section.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to legal@goxtra.app or visit https://goxtra.app/contact.
If you have questions or comments about this policy, you may email us at legal@goxtra.app or contact us by post at:
