GoXtra is a product and brand operated by AORONYX GLOBAL LTD ("Company," "we," "us," "our"), which acts as the data controller for GoXtra Services. This Privacy Policy applies to GoXtra Services and does not automatically apply to other products or services that AORONYX GLOBAL LTD may operate.
This Privacy Policy describes how we collect, use, and share personal information when you use GoXtra services ("Services"), including when you:
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@goxtra.app.
What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process limited sensitive personal information (such as precise geolocation or account access credentials) only where necessary to provide and secure the Services.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? Visit https://goxtra.app/contact or contact us directly.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include: names, phone numbers, email addresses, passwords, usernames, contact preferences, and contact or authentication data.
Sensitive Information. We may process limited sensitive information, such as precise geolocation (when enabled) and account access credentials, where necessary to provide and protect the Services. We do not use sensitive personal information to infer characteristics about you.
We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Apple App Store (Apple Inc.), Google Play (Google LLC), and RevenueCat. Payments are processed by Apple App Store and Google Play billing systems, with subscription management through RevenueCat. We do not store full payment card details on our servers.
We may provide you with the option to register with us using your existing social media account details (like Facebook, X, or other social media accounts). If you choose to register in this way, we will collect certain profile information about you from the social media provider.
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
In Short: Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services, including device and usage information, IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information.
The information we collect includes:
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and social media platforms. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, social media profiles, social media URLs, and custom profiles.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following reasons:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The GDPR and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following legal bases:
Under the Swiss Federal Act on Data Protection (FADP), processing of personal data is generally permitted provided it does not unlawfully violate the personality rights of data subjects. We process your information in accordance with the FADP, and we may rely on the following justifications where applicable:
We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted to process your information without your consent as outlined by applicable law.
In Short: We may share information in specific situations and with specific third parties.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf. We have contracts in place with our third parties, which are designed to help safeguard your personal information.
The third parties we may share personal information with include:
We also may need to share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising.
For website-specific cookie details (including how you can accept or decline non-essential cookies), please review our Cookie Policy. In our mobile app, analytics and diagnostic data may be processed through service providers such as Firebase to operate, secure, and improve app performance.
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like Facebook or X logins). The profile information we receive may vary depending on the social media provider, but will often include your name, email address, friends list, and profile picture.
We will use the information we receive only for the purposes described in this Privacy Policy. We recommend that you review the privacy policy of the relevant social media provider to understand how they collect, use, and share your personal information.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, in the United States and other countries.
If you are a resident in the EEA or UK, we have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses (SCCs). If you are a resident in Switzerland, we rely on the Swiss Federal Data Protection and Information Commissioner's (FDPIC) recognized transfer mechanisms, including Swiss-adapted Standard Contractual Clauses, to safeguard your personal information. Copies of the applicable contractual clauses can be provided upon request.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it and isolate it from any further processing until deletion is possible.
When you delete your account, some content you previously shared with other users (for example, messages already delivered in chats) may remain visible to those recipients as part of their conversation history, unless deletion is required by law or technically removed in that context.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at legal@goxtra.app.
In Short: Depending on your state of residence in the US or in some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:
We do not rely on solely automated decision-making or profiling that produces legal effects or similarly significant effects on you.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
You have the right to withdraw your consent at any time by contacting us using the contact details in the How Can You Contact Us About This Policy? section below or by updating your preferences.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in emails we send, or by contacting us using the details in the How Can You Contact Us About This Policy? section. We may still communicate with you for service-related purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at legal@goxtra.app.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | YES |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information to create a profile or summary about an individual's preferences and characteristics | YES |
| L. Sensitive personal Information | Precise geolocation data (when enabled) and account login credentials | YES |
We do not sell personal information. We may share certain personal information (such as online identifiers and internet activity data) with third parties for purposes that may be considered "sharing" under the CCPA/CPRA, such as through the use of advertising measurement technologies like Meta Pixel (enabled only after cookie consent on our Website). You have the right to opt out of such sharing.
Where we process sensitive personal information (such as precise geolocation), we use it only for permitted purposes such as providing requested features, maintaining account security, and operating the Services, and not to infer characteristics about you.
You have rights under certain US state data protection laws, including:
To exercise these rights, you can contact us by visiting https://goxtra.app/contact, by emailing us at legal@goxtra.app, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at legal@goxtra.app. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us using the details provided in the How Can You Contact Us About This Policy? section.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, you may email us at legal@goxtra.app or contact us by post at:
Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to legal@goxtra.app or visit https://goxtra.app/contact.
